Terms & Conditions

§ 1 Scope and provider

These Terms & Conditions govern the use of the service “Caruva” (the “Service”), provided by Jonathan Schäfer, Rehmattenstraße 1, 79117 Freiburg im Breisgau, Germany (the “Provider”, “we”). Any conflicting terms of the user are rejected.

§ 2 Description of the service

The Service uses artificial intelligence to help create, edit and export text and images for social-media content (“carousels” and single posts). The scope and features depend on the selected plan. We continuously develop the Service and may adjust features where this is reasonable for the user.

§ 3 Registration and account

Use of the Service requires an account. Sign-in is via an e-mail one-time code or “Sign in with Google”. You are obliged to keep your access credentials confidential and to provide accurate information. The offer is directed at persons who have reached the age of 18.

§ 4 Plans, prices and payment

A free plan and paid subscriptions (e.g. “Starter”, “Pro”, “Studio”) with monthly or annual billing are available. The prices and features applicable at the time of order are shown on the pricing page.

As a small business within the meaning of § 19 UStG (German VAT Act) we do not show value-added tax; the stated prices are final prices. Billing is handled by the payment service provider Stripe. Paid subscriptions renew automatically for the selected term unless cancelled before the end of the term.

§ 5 Term and cancellation

Subscriptions can be cancelled at any time with effect from the end of the current billing period. Cancellation is carried out by you via the customer portal (available in your account under “Manage billing”). Once the cancellation takes effect, the account is downgraded to the free plan. The right to extraordinary termination for good cause remains unaffected.

§ 6 Right of withdrawal for consumers

Consumers have a statutory right of withdrawal. The details follow from the withdrawal instructions below.

Withdrawal instructions

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract. To exercise your right of withdrawal, you must inform us (Jonathan Schäfer, Rehmattenstraße 1, 79117 Freiburg im Breisgau, Germany, e-mail: info@caruva.app) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal. If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal. For this repayment we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

Early expiry. If, at your express request, performance of the service begins before the end of the withdrawal period, you shall pay us a reasonable amount for the service already provided up to the point of withdrawal. The right of withdrawal expires early if we have fully performed the service and only began performance after you had given your express consent and at the same time confirmed your awareness that you would lose your right of withdrawal upon full performance of the contract.

Model withdrawal form

(If you wish to withdraw from the contract, you can complete and return this form.)

• To: Jonathan Schäfer, Rehmattenstraße 1, 79117 Freiburg im Breisgau, Germany, info@caruva.app
• I/we hereby withdraw from the contract concluded by me/us for the provision of the Caruva service
• Ordered on / received on
• Name of consumer(s)
• Address of consumer(s)
• Date

§ 7 User content and rights

You retain all rights to the content you enter (prompts, uploaded photos). You grant us the simple right to process this content solely for the purpose of providing the Service and to transmit it to the providers used to deliver the Service. You warrant that you hold the necessary rights to uploaded content and that you do not infringe any third-party rights (in particular copyright, trademark or personality rights).

§ 8 AI-generated content

Text and images produced with the Service are generated automatically. We make no warranty as to their accuracy, completeness, uniqueness or freedom from third-party rights. The legal classification of AI-generated content (in particular regarding copyright protection) is not conclusively settled. You are responsible for reviewing the generated content before publishing it.

§ 9 Acceptable use

You undertake not to use the Service for unlawful purposes, in particular not to create or distribute infringing, defamatory, youth-endangering or misleading content. We are entitled to remove content and block access in the event of violations.

§ 10 Availability

We strive for high availability of the Service but do not owe uninterrupted availability. Maintenance, technical faults or circumstances beyond our control (e.g. outages of third-party providers used) may lead to temporary restrictions.

§ 11 Liability

We are liable without limitation for intent and gross negligence and for damage resulting from injury to life, body or health. In the case of simple negligence we are liable only for breach of a material contractual obligation (cardinal obligation) and limited in amount to the foreseeable damage typical for the contract. Any further liability is excluded. Liability under the German Product Liability Act remains unaffected.

§ 12 Changes to these Terms

We may amend these Terms with effect for the future where this is necessary for valid reasons (e.g. a changed legal situation or scope of features) and you are not unreasonably disadvantaged thereby. We will inform you of changes in good time in text form.

§ 13 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the country in which the consumer has their habitual residence remain unaffected. Should any provision of these Terms be invalid, the validity of the remaining provisions is unaffected. Information on dispute resolution can be found in the Imprint.